Product Catalog(PDF)
CTI Server Specs(PDF)
Media Server Specs(PDF)
Call Center Suite(PDF)
Multimedia Suite(PDF)
ACD Reports (PDF)
Healthcare Glossy(PDF)
Sample AA Reports(PDF)

Appointment Reminder
Expresss Pharmacy Refill
Healthcare Solutions
Skills-Based Routing

Multi-ACD Enterprise Routing
Alarm Manager
Auto Outbound Campaigns
Screen Pop
ACD Reports vs. Competition
Custom App Development
Post-Call Survey
Small Business Suite
TFB API
TFB Architecture
TFB ACD Mfr Support

TFB Corporate Fact Sheet
Custom Application Dev
The NEC/TFB Advantage
TFB Partial Client List
TFB Healthcare Client List

TFB Warranty Benefits(pdf)
TFB Support Procedure(pdf)

Demo Request Form(doc)

CTI SERVER 5
CTI Server Admin Guide (PDF)

CTI SERVER 1
Overview
ETA\Queue Position
Enhanced Automated Attendant
ASAP Callback
Scheduled Callback
Enh Call Center Routing
Auto Outbound Campaigns
Screen Pop
Automated Transcriptions
ACD Display - Queue
ACD Display - Agent
Alarm Manager Reference
Agent eMail Admin Guide
Std System Prompts

Agent Guide to Callback
TFB Client Installation Guide

CTI Server Specs(pdf)
Media Server Specs(pdf)
Agent PC Specs(pdf)
Server Environment Specs(pdf)
Std System Prompts(pdf)