** FOR IMMEDIATE RELEASE **
TFB Healthcare Business Up for Second Year
November 27th, 2008 - Manhattan Beach, CA
For the second year running, TFB sales have seen significant increases in the healthcare solutions market. Gains are particularly strong on the East Coast and in Canada, where TFB solutions are primarily enteprise-scale and multi-site integrations.
The sales increase comes from a combination of horizontal applications for the call center, automated IVR, and TFB's tCare applications. The extent of integration among TFB product lines, end-user IT, and telephony solutions, increasingly gives heathcare buyers straightforward return on investment. Because TFB solutions can integrate across multiple and ACD's, they also offer an attractive way for organizations to leverage existing investments rather than contend with the often staggering cost associated with wholesale replacement of legacy systems.
With healthcare oprganizations scaling back spending on new technology, TFB's ability to extend both the service life and capabilities of existing infrastructure has become an increasingly attractive option.
"Buyers understand that TFB provides them a more affordable path to achieving service goals now, while keeping the door open to whatever platform they may purchase later," notes David Bean, TFB Chief Operating Officer. TFB expects to further expand its healthcare portfolio in 2009.
ABOUT TFB
TFB is a leader in solutions for contact centers of all sizes, and sells packaged and custom CTI and IVR applications for use with NEAX, Nortel, Avaya, and Mitel PBX/ACDs. TFB applications are designed for all vertical markets, including Government, Healthcare, Education, Power and Utilities, Retail, Manufacturing, and call centers of all sizes. TFB product design emphasizes standards-based open architecture, modularity, and scalability. Applications can be delivered turnkey with hardware, or as software-only for use with our customers existing Windows-based servers.
For more information, contact sales@tfbc.com.
Technology for Business Corporation (TFB Corp.) today announced its technology partnership with Shoretel, a pure-IP communications manufacturer based in sunnyvale, California. TFB's extensive integration experience with multiple switches, and Shoretel's enlightened approach to telephony architecture, make an excellent match. TFB already maintains formal development relationships with Nortel, Avaya, Cisco, and NEC, and now ads Shoretel to the formal partner portfolio.
Initial product offering will focus on custom solutions for Shoretel users. TFB already has in-place distribution partners in the Shoretel market, offering TFB solutions.
ABOUT SHORETEL
ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.
ABOUT TFB
TFB sells packaged and custom CTI and IVR applications for use with NEAX, Nortel, Avaya, and Mitel PBX/ACD's. TFB applications are designed for all vertical markets, including Government, Healthcare, Education, Power and Utilities, Retail, Manufacturing, and call centers of all sizes. TFB product design emphasizes standards-based open architecture, modularity, and scalability. Applications can be delivered turnkey with hardware, or as software-only for use with our customers existing Windows-based servers.
For more information, contact sales@tfbc.com.
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