FOR IMMEDIATE RELEASE
TFB Helps Intrado Traps 9-1-1 Abandons
September 7th, 2004 - Manhattan Beach, CA

Technology for Business Corporation today announced the successful completion of their Abandoned Call Notification solution for Intrado Inc., a leading provider of infrastructure and innovative solutions for the nation's 9-1-1 system. The TFB system notifies agents and supervisors immediately when an inbound call is abandoned prior to reaching an agent. Aside from on-screen notification to agents, an email is sent to designated supervisors for redundant notification. Installation was accomplished jointly with TFB distribution partner, NEC Unified Solutions.

About Intrado, Inc.
Intrado Inc. (NASDAQ:TRDO), now in its 25th year, has been a pioneer in emergency communications since 1979. Intrado provides the core of the nation's 9-1-1 infrastructure and delivers innovative solutions to communications service providers and public safety organizations, including complex data management, network transactions, wireless data services and notification services. The company's unparalleled industry knowledge and experience reduce the effort, cost and time associated with providing reliable information for 9-1-1, safety and commercial applications. Intrado has received International Organization for Standardization (ISO) 9001-2000 certification. For more information, visit http://www.Intrado.com.

About TFB
Technology for Business Corporation is a leading developer of CTI and IVR solutions for NEC NEAX ACD's. TFB offers Windows-based solutions that are open, scalable, and modular. TFB Packaged and custom applications run on TFB's solutions platforms CTI Server and Media Server, and have been deployed at hundreds of sites across North America, including Japan Airlines, Time-Warner Cable, Investor's Business Daily, Los Angeles County Government, and Tempur-pedic to name just a few. In addition to contact center expertise, TFB offers telephony solutions for banking, healthcare, education, government, hospitality and more. For more information, please visit http://www.tfbc.com.

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