TFB partners with resellers and technology providers with extensive expertise in CTI solutions. TFB Solutions integrate with NEC, Nortel, and Mitel ACD's. For speech integrated applications, TFB uses Scansoft's industry-leading technology.

Technology Partners

TFB works closely with NEC to develop Infolink applications that extend the functionality of NEC NEAX 2000 and 2400 platforms. TFB is the worlod leader in Infolink integration and development.

TFB integrates with ASAI for Avaya Definity and Media Server platforms, to provide turnkey solutions like Callback, Auto Attendant, Screen Pop, and Reporting. TFB vertical solutions for government, healthcare and more are also available for Avaya switch platforms

TFB's Nortel development expertise began with Meridian Link support and extends to newer Nortel systems, including Symposium link. TFB's Nortel integrations include the County of Orange in Southern California.

 

Through MiTi, TFB offers CTI integration to Mitel switches. TFB Mitel integration includes integration to FiServ and Intervoice.

 

TFB offers voice-enabled applications using Scansoft's industry leading speech technology. For speech recognition and text to speech, Scansoft offers leading edge integration options.

 

Intel's Dialogic boards provide the physical IVR port connection between CTI Server and the switch. The exceptional reliability and on board DSP service make Dialogic the technology of choice for analog or digital IVR connectivity.

 

DAX Systems extensive experience in robust, industrial grade servers offers TFB customers a reliable platform for Call Center Suite applications.

 

 

Reseller Partners

 

Find a Dealer
Ask your telephony vendor about TFB or contact us at sales@tfbc.com, and we'll help you find a dealer near you.