Since 1989, TFB has been a leading developer of software for call centers and businesses across all industries. TFB applications help customer-centric organizations of all sizes leverage existing data and telephony investments to improve customer service, bolster contact center effectiveness, and control costs.

TFB offers a comprehensive suite of turnkey CTI applications, IVR, and flexible software modules for contact centers, as well as highly-customized, industry-specific applications for healthcare, hospitality, education, government, homeland security, and many more.

We Open Systems
TFB offers solutions that support open standards and not only integrate with your existing databases and telephony platforms, but those you purchase later. Through our open, standards-based design approach, TFB products maximize the value of your existing technology investment, transforming your telephony and IT infrastructure into an open, integrated, and flexible customer service platform.

Investment Protection Through Better Architecture
TFB architecture provides built-in investment protection, safe-guarding not only your TFB investment, but ensuring migration options to emerging technologies. TFB solutions offer practically limitless possibilities for expansion, integration to new systems, and development of new features. Read more about The TFB Advantage.