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SUPPORT
CUSTOMER
COMMITMENT
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TFB
is committed to ensuring that our end-users get the maximum value
from their CTI investment. Our customers receive ongoing technical
support over the phone, through our Extended Training Program,
and via online technical info.
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.Technical
Support
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| Check
the
technical support page for
online articles on CTI Server administration, common maintenance
procedures, and APM troubleshooting tips. More extensive documentation
is also available for download from this site. |
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Toll
Free...
877-612-4TFB
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.User
Training |
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TFB's
Extended Training Program provides in-depth courses in CTI Server
Administration and Installation, VOS programming, and programming
using TFB's VOSAPI library. Browse our online course
catalog and schedule
of upcoming classes for more information.
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.Warranty
Support
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With
each APM purchase, customers automatically receive support under
the TFB Service and Maintenance
Agreement. Support includes free feature-upgrades
to applications under maintenance, ongoing technical assistance
over the phone for issues not listed on the support page, and
more.
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