TFB's standard Service and Maintenance agreement is included with all pre-packaged APM applications software. Provisions are included for free feature enhancements to all products under maintenance, free initial CTI Server administration training for your staff, and access to both on-line and phone support. Maintenance contracts are renewable annually for a fee, so you have the option to protect your CTI investment long after the intial warranty runs out.

For a copy of the Service and Maintenance Agreement, click below,

TFBService.doc (34.0kB, Microsoft Word format)