TFB offers call center and IVR solutions for Avaya, Shoretel, Cisco, Nortel, NEAX, and Mitel switches. TFB software helps organizations boost efficiency, improve customer service, and cut costs. TFB offers targeted solutions for...

Contact Center, Healthcare, Government, Hospitality, Energy, Banking, Education, and more...

DON'T THROW OUT YOUR EXISTING ACD! TFB enhances the ACD you already own with state-of-the-art features like cradle-to-grave reporting, real-time monitoring, and queued chat, voice, and email. Even IVR. Are you looking at enhanced, service-related capabilities in your NEC, Avaya, Cisco, Shoretel, Nortel, or Mitel contact center? Take a look at TFB's complete product line of customizeable, modular solutions... more>>>

 

 

 

 

 

 

Don't just take our word for it. Hear about us from TFB's hundreds of satisfied customers all across North America.
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PRESS RELEASES...
 
May 6th, 2013   TFB Announces Integration to NEC's 3C Platform
April 12th, 2013  
 
   

WHAT'S NEW...
Enterprise Reporting and Monitoring Suite...
Affordable Small Business Suite...
TFB Network ACD Routing Solution..
TFB Turnkey Survey Package...
TFB Interview on American Airlines Sky Radio...

 

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